Contact Us
Got a question about one of our casino reviews, a correction to flag, or a responsible gambling concern? This page explains the best ways to reach the American Casinos team and what to expect when you do.
How to Reach Us
The quickest way to get in touch is by email. You can write to us at [email protected] for any of the following:
- Questions about a review or rating on this site
- Factual corrections or updated information about a listed casino
- Affiliate or partnership enquiries
- Feedback on the site's content or usability
- Concerns about responsible gambling resources we link to
We aim to respond to all messages within two business days. Queries sent over weekends or public holidays may take a little longer.
What We Can and Cannot Help With
American Casinos is an independent comparison and review site. We do not operate any casino, hold player accounts, or process payments. That means there are some things we are not able to resolve on your behalf.
| We can help with | Contact the casino directly for |
|---|---|
| Questions about our editorial process or ratings | Withdrawal delays or account issues |
| Corrections to bonus terms or casino details | Bonus disputes or wagering queries |
| Requests to update outdated information | KYC verification and identity checks |
| Affiliate and content partnership enquiries | Payment method support |
| Feedback on responsible gambling content | Self-exclusion requests at a specific casino |
If you have a complaint about a casino's conduct, the right route is through that casino's support team first, and then through the relevant state gaming regulator if the issue is not resolved.
About This Site
American Casinos reviews and compares online casinos available to players in the United States. Our focus is on withdrawal speed, licensing, game range, bonus terms and payment options — the factors that actually affect your experience. You can read more about how we work on our About Us page.
All casino offers listed on this site come with conditions. We include material terms — wagering requirements, eligibility rules, caps and time limits — alongside each offer rather than in a separate footnote. We earn commission when readers sign up through our links; that relationship does not determine rankings or ratings. Position is based on our independent editorial assessment.
Responsible Gambling Support
If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, please do not wait to get support. Our responsible gambling page lists tools and organisations that can help, including the National Problem Gambling Helpline (1-800-522-4700), which is available around the clock.
You can also set deposit limits, cooling-off periods or self-exclusion directly through the casino you use. These tools are available at all licensed operators and can be activated at any time — you do not need to be in crisis to use them.
Online gambling in the US is legal only in states where it has been authorised by state law. Players must typically be at least 21 years old and physically located within a licensed state at the time of play. Age and location verification are carried out by the casino, not by this site.
Legal and Editorial Queries
For questions about our terms and conditions, content licensing, or any legal matter relating to American Casinos, please write to [email protected] with a clear subject line. We take accuracy seriously and will review any factual concern raised in good faith.
Thank you for taking the time to get in touch. Whether you have a correction, a question or a suggestion, we read every message and use reader feedback to keep our reviews as useful and current as possible.